Frequently Asked Questions
- What is your print size?
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Left Chest or Breast : 4 X 4 at the maximum.
Full back or front: 12 X12 at the maximum.
Youth Imprints: 8.5 X 8.5 at the maximum.
- Do you impose minimums?
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TSO Screen Printers, Inc. imposes no minimums. No order is too small or too large. We have a manual press for small orders and an automatic for large orders.
- What size garments can you print?
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We can print on youth small (6-8) through Adult 6XL. Sizes can be mixed in an order.
- Do you provide proofs?
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All orders will be provided with an electronic or paper proof at no additional charge.
- What is your production time?
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Production is approximately 10 days from art approval. Of course, if your needs are different, please let us know; and we will do our best to accommodate you.
- What are the payment requirements?
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All orders require a 50% deposit with the balance due at pickup or prior to delivery.
- How do I get my order?
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Customers are encouraged to pick up their orders so we can meet you. If you cannot pick it up, orders are shipped UPS ground unless otherwise specified.
- What is your guarantee?
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We guarantee our printing with no questions asked. We cannot be responsible for size variations in garments between manufacturers.
- What happens if I want to reorder?
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Artwork is kept on file indefinitely. Screens can be used within a one-year period for a setup fee. After the year, screen charges apply.
- Do you contract print?
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Absolutely. We have many customers that we only provide printing for. We pride ourselves on respecting the customer base of others.
- How to place an order
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Call, fax, or e-mail us for a free, no-obligation quote.
Phone: 847-229-0064
Fax: 847-229-7001
E-mail: order@tsoscreenprinters.com